App doesn't work on old phones

Development Platform & Builds
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1

So I have 2 phones, one is Galaxy S6 and the second is Galaxy A30.
My app game is in a closed alpha state in the google play store, when I open the link to my app with the S6 I get the message “Your device isn’t compatible with this version” instead of the green download button.
But with the A30 everything is normal.
I packaged the game using SDK 28, and checked the option to package game data inside apk (so there’s no separate .obb file) also I checked “Support armv7” and “Support arm64”.

Can someone tell me why this is happening and perhaps how to fix it so it’s available on most phones?

2

Finally managed to resolve this. What I did is I packaged the game twice, one with only Support armv7 selected and one with only Support arm64 selected. I bundled both of them separately using Android Studio. Uploaded the two app bundles to Google play console and done! Hope this helps someone out there :slight_smile: