Apk running on some android devices but not others

[GoSsS]

Hi,

Here’s my problem. Just to give you all the details you might need, I was building my game on UE 4.27 and decided to update to 5.3 (no real reasons, I just wanted to be on latest version to be more future proof =)). I have no problem packaging (Build configuration : Development) and installing apk on my two android devices.

When I launch the game on my Nexus 6P (running Android 8.1.0) everything works.
But when I launch the game on my more recent phone (Mi Note 10 running Android 11) the game crashes on splash screen. I have no log on my phone so I decided to launch it via the engine (quick launch selecting my plugged Mi Note). Same, it crashes during splash screen, but I was able to get a log :

“Client exited with error code: 0 (see C:\Users\XXXXX\AppData\Roaming\Unreal Engine\AutomationTool\Logs\F+GAMES+UE_5.3\Client.log for more info)”

Unfortunately this file doesn’t exists but at least I know that the error code is “0”. I checked on the internet and can’t find any answers with this error code

I also tried with a new project (the ball game) with the same settings in sdk/ndk/java and it runs fine on both my phones.

Just in case, here are the sdk/ndk/java settings I’m using :

I have no clue where this can come from :s

[GoSsS]

Looks like disabling “Support Vulkan” in Project Settings/Android/Build did the job.

Not sure if having this on is crucial for the game to run on some platforms though :s

[Mariyan]

Hey, I have the same issue, but when using only OpenGL ES 3.2 my first loading of the app is very slow and you can even see assets appearing while loading. Did u notice such thing?

[GoSsS]

Hey,

No on my side everything is working fine :s Don’t know what’s going on for your problem.