Hello! I updated my game from unreal engine 4.7 to 4.8 about a week or so ago. Upon doing that everything worked perfectly! One night I saved my work and turned off my computer. Then my project was unable to open, I looked online and was told to delete my saved & intermediate folders. It got back up and running. At this point I was able to run the engine. How ever if I was to click on anything my editor would freeze and fix itself or crash. Now the engine is constantly crashing whenever I do anything from clicking on an asset or trying to edit a blueprint. I made a new project to see if the issue occurs and it does not. If I was to drag the .uasset from my other project the new project would crash ( same with trying models as well ). Here is a picture and full crash reporter log.
Any help is appreciated ! This error has made it impossible for me to get any work done.
Could you post the log files for the crash as well. These are inside the Saved->Logs folder in the project directory. Additionally, when you moved an asset from one project to the new one did you drag migrate it inside the editor or did you move the file directly from the content folder of one project to the content folder of the other? Does the new project only crash with certain assets moved from the original project? If so the asset itself may be corrupted and need to be remade. If you are using the engine from the Launcher you may also want to try Verifying the engine version by clicking the drop down arrow for the engine on the Library tab. Let me know if you’re still having any issues getting the editor up and running.
Hey thanks for the reply.
When I moved the assets from one project to another to test I dragged it manually through the content folders and gave the engine a restart. Yes, the new project seems to only crash with assets retrieved from the original project. I verified the engine yesterday seemed to go smoothly as I am aware how ever it did continue to crash. Now in regards to posting my crash logs, I have quite a few files how would you reckon I go about sending you this ? Thanks for your assistance thus far !
New log files are created each time the editor is ran. The most useful way to send the files to me would be to run the editor and cause the crash to happen, then find the most recent file .log and .dmp files.
Hi . That would be a minidump file. There are two very helpful things you could provide. The first would be the callstack from the Crash Reporter which is normally displayed when the editor crashes. It looks like this:
When this appears, it automatically copies the entire callstack to your clipboard so you can either paste it here or put it into a text file and upload it.
The other thing would be the crash logs themselves. As stated, you’ll find them in the MyProject/Saved/Logs folder. It would be best to do this freshly after a crash, you can then up all of the text files in there and attach the folder. A picture of the folder:
In the best case, it would be even more helpful if you could send a copy of the project itself that is crashing so that I could take a hands-on look at what is causing the issue, although the project will most likely be rather large as you’ll need to include the content folder.
I apologize, I didn’t see the ‘Crash Report’ link in the original post. Seeing as this issue seems to be caused by a particular asset that you’re using, would it be possible for you to upload a version of your project that is experiencing this crash? You can feel free to use a third party hosting site like Dropbox. If you wish to keep the project itself private, you can send the link to me in a private message on the forums, where my username is . Having the project and being able to reproduce the crash would be very helpful for narrowing down the issue in this case.
We haven’t heard from you in a while. Are you still experiencing this issue? If so, would it be possible for you to upload a copy of your project so that I can reproduce this crash as I previously mentioned?
We are having the same issue, but the project is far to big to really repro in a copy project. It didn’t even happen instantly; we’ve been on 4.8 for over a week and haven’t done anything to any Apex related things, but suddently we’re having the same crash.
That is a strong possibility. If is still having this issue occur, I would be interested to know if he is using FMOD as well. If this is the case, that would further point toward that being the issue.
Hi, this is issue is happening to me aswell, when I try to package my project I got the same window telling that Unreal has stopped working. I created another post on answers where i paste my log (Can't package since 4.8 - Platform & Builds - Epic Developer Community Forums) pretty similar to the 's log (on the: Assertion failed: PrecacheSize > 0 on linkerload.cpp)
I don’t use FMOD. Also, I was using some destructible components but not anymore.
There has been a bit of a mixup lately about “APEX_DestructiblePROFILE_x64.dll” where a lot of crashes seem related even though they aren’t, just due to this being the module that is affected. APEX most likely doesn’t have much to do with these crashes. I’ve taken notice of your other post however and you’ll be assisted at your post as it pertains to packaging. I’m still looking into the issue, but the same may go for TatuTeittien where the crash only looks like it is related while it is actually of a completely different nature.
I’m still looking into this issue although it is being quite elusive. In the meantime, with our 4.9 Preview 1 release today, could any of you that are experiencing this issue that have downloaded this new Preview version try making a copy of your project (Please do not use the original as Preview builds can be unstable and are not meant for development) to see if the issue has been fixed in this latest build?
Have any of you had a chance to try out 4.9 Preview 1 to see if you still experience this crash? As I haven’t been able to reproduce this thus far, it would be very helpful if you were to let me know if this still occurs.
I haven’t heard back from any of you in a while. Are any of you still experiencing this crash? If so, please give it a try in 4.9 Preview and see if the issue occurs. In the meantime, I’ll be marking this issue as resolved for tracking purposes. If any of you still need assistance, please comment and the question will reopen.
HI , I too am getting an error APEX_DestructiblePROFILE_x64.dll. I had this happen like 2 weeks ago. It only happens when I hit play game in Pie or in stand alone. I do have a custom game mode, but it is built off shooter game. This only happens in the new game I am developing. My problem is though it doesn’t give me any crash dump, or a mini crash dump. When I load up visual studios to debug and find the path APEX_DestructiblePROFILE_x64.dll which is in binaries, third party, 64 etc I see it in the folder when I look for the files myself. HOWEVER when I use debug mode and it asks to find the file path for the dll.pbd I go to where the file is and it doesn’t recognize the file. I have spent over 14 hours today trying to figure this out.
I can try to do it in 4.9 like you have suggested however am not sure how to get my project from 4.8 over to 4.9
As long as you have a 4.9 version of the engine and have launched it once, you should be able to right-click the .uproject file in your project and select “Switch Unreal Engine version…” where you can select 4.9. This may end up causing compilation errors but it’s how you go about converting a project. I would suggest making a copy of the project first as you cannot convert backwards without issues.
