My assets are Legit and actively selling on marketplace sans 2021. But every time When I try to update it, I got the Notification from marketplace asset checkers
And the second notification
The problem is the MOVIE folder,
They think that the movie folder should not be there.
But Documentation says it should be there! Otherwise it will not work.
I see in this example, the put the movies folder in the content folder. But actually, it doesn’t work unless the movies folder is outside the content folder. ( When making a game, anyway ).
So, one folder up, with the config and content folder.
Thanks for replay, a picture below is my folder structure
my asset works correctly if Movie folder is here, if I change Folder place
it stop working, This is a limitation of Unreal engine, The developers decide so, Not me.
So I can’t figure out what’s going on, the documentation says one thing and the asset checkers tell me another, who to trust?
Should I upload the wrong asset with the wrong folder location and cause a problem for my customers?
Or stop updating it at all?
Why is this problem repeating over and over again?
What should I do?
Hmmm, before that, my assets were checked by a person, I received feedback from him, and the dialogue took place.
I explained many times, that this folder should be here, and they understand and approved, and the asset sold without problems, But after every update the problem is
returns and I have to explain it again and again, the same thing, for 2 years, it’s a vicious circle. in the case of my other assets in exactly the same way, because I put my video animation at start. I think you are right, I will delete my video at start, and this will end my torment. because I’m tired.
maybe they should rethink the asset validation criteria and make changes, because they contradict themselves and the official documentation.
because I’m tired.