AnswerHub - "Invalid Email & Password"

Community Community & Industry Discussion
1

Hi
I have no access to AnswerHub. I can log in to UE main page, current forum, UT forum and Wiki with the same account data but for AnswerHub I’m getting the “Invalid Email & Password” error. If I try to create new account, I will be redirected to UE main page where I’m logged in. If I log out, I cannot create account using my current e-mail address because it’s in use (by me :confused:).
Maybe I created my account too early and it has been not linked?

2

Howdy _Oskar,

I have sent you a private message here in the forums. If you could reply with the information asked for, I may be able to help you solve this issue.

Thanks!

3

I’m having a similiar issue. I can log into the website stuff fine, but when I try to sign into the new launcher, I get an error. I was a paying subscriber before the transition and now nothing works :frowning:

4

Hey John and Oskar,

Would you both be able to clarify which country you both are from? Just want to see if there is anyway to link your issues together?

Thanks!

5

Canada, however my issue seems to have been just some temporary internet issue. I was getting the login error up until just a few minutes ago, but now it is working although very slowly.

6

Poland. The issue still exists.