Animation's arms aren't being imported properly and they're stuck on a T-Pose

I’m trying to make my default Maxamo model do certain animations, but while some of them are importing properly, others are not. The idle and running animations’ arm position isn’t syncing, so even though the arms are moving, they’re not in the right place - closer to a T-Pose.


The animation is supposed to look like this (first image), but looks like this (second image)