Android pak crash on redmi note2

In our project, some of android devices crash on launch.
like redmi note2, samsung s4 9500 ect.

we find if .uproject file has “Plugins”, it will crash. and clear “Plugins” area, those devices work fine. Don’t know what’s the problem.

Thanks.

Hey,

Could you please provide the logs as a .txt file? In order to get the logs, please follow these steps:

  • First, you’ll want to plug your device back to your computer
  • Second, you’ll want to go to: C:\NVPACK\android-sdk-windows\tools
  • Then load up Monitor.bat
  • Go ahead and start the UE4 project on your device
  • Watch Monitor.bat and make sure you highlight the logs otherwise they will not save.

Please upload them when you’re able to. Check on as many phones as you possibly can, and label the text documents accordingly.

Looking forward to hearing back from you, thanks!

Hey,

We have not heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you are still experiencing the issue you reported, please respond to this message with additional information and we will offer further assistance.

Thank you!