Android build crashes on launch (Failed to load Shared Shader Library)

Development Platform & Builds Mobile
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1

Hi there,

I’m struggling to successfully package and launch my game on Android. I’ve corrected other warnings and errors but I keep running into the following

[2019.05.02-14.36.29:771][  0]LogRendererCore: FGlobalReadBuffer::InitRHI
[2019.05.02-14.36.29:771][  0]LogRendererCore: FGlobalReadBuffer::InitRHI
[2019.05.02-14.36.29:771][  0]LogRendererCore: FGlobalReadBuffer::InitRHI
[2019.05.02-14.36.29:771][  0]LogRHI: Texture pool is 1000 MB (of 3454 MB total graphics mem)
[2019.05.02-14.36.29:771][  0]LogShaderLibrary: Display: Failed to load Shared Shader Library: Global and no native library supported.
[2019.05.02-14.36.29:771][  0]LogShaderLibrary: Display: Failed to load Shared Shader Library: Global_SC and no native library supported.
[2019.05.02-14.36.29:771][  0]LogShaderLibrary: Display: Failed to load Shared Shader Library: MapNames and no native library supported.
[2019.05.02-14.36.29:771][  0]LogShaderLibrary: Display: Failed to load Shared Shader Library: MapNames_SC and no native library supported.
[2019.05.02-14.36.29:771][  0]LogShaderLibrary: Display: Failed to load Shared Shader Library: MapNames and no native library supported.
[2019.05.02-14.36.29:771][  0]LogShaderLibrary: Display: Failed to load Shared Shader Library: MapNames_SC and no native library supported.
[2019.05.02-14.36.29:771][  0]LogShaderLibrary: Display: Failed to load Shared Shader Library: LoadingScreen and no native library supported.
[2019.05.02-14.36.29:771][  0]LogShaderLibrary: Display: Failed to load Shared Shader Library: LoadingScreen_SC and no native library supported.
[2019.05.02-14.36.29:771][  0]LogShaderLibrary: Display: Failed to load Shared Shader Library: LoadingScreen and no native library supported.
[2019.05.02-14.36.29:771][  0]LogShaderLibrary: Display: Failed to load Shared Shader Library: LoadingScreen_SC and no native library supported.
[2019.05.02-14.36.29:771][  0]LogShaderLibrary: Display: Failed to load Shared Shader Library: AnimationSharing and no native library supported.
[2019.05.02-14.36.29:771][  0]LogShaderLibrary: Display: Failed to load Shared Shader Library: AnimationSharing_SC and no native library supported.
[2019.05.02-14.36.29:771][  0]LogShaderLibrary: Display: Failed to load Shared Shader Library: AnimationSharing and no native library supported.
[2019.05.02-14.36.29:771][  0]LogShaderLibrary: Display: Failed to load Shared Shader Library: AnimationSharing_SC and no native library supported.
[2019.05.02-14.36.29:771][  0]LogShaderLibrary: Display: Failed to load Shared Shader Library: CryptoKeys and no native library supported.
[2019.05.02-14.36.29:771][  0]LogShaderLibrary: Display: Failed to load Shared Shader Library: CryptoKeys_SC and no native library supported.
[2019.05.02-14.36.29:771][  0]LogShaderLibrary: Display: Failed to load Shared Shader Library: CryptoKeys and no native library supported.
[2019.05.02-14.36.29:771][  0]LogShaderLibrary: Display: Failed to load Shared Shader Library: CryptoKeys_SC and no native library supported.
[2019.05.02-14.36.29:771][  0]LogShaderLibrary: Display: Failed to load Shared Shader Library: DatasmithContent and no native library supported.
[2019.05.02-14.36.29:771][  0]LogShaderLibrary: Display: Failed to load Shared Shader Library: DatasmithContent_SC and no native library supported.
[2019.05.02-14.36.29:771][  0]LogShaderLibrary: Display: Failed to load Shared Shader Library: DatasmithContent and no native library supported.
[2019.05.02-14.36.29:771][  0]LogShaderLibrary: Display: Failed to load Shared Shader Library: DatasmithContent_SC and no native library supported.
[2019.05.02-14.36.29:771][  0]LogShaderLibrary: Display: Failed to load Shared Shader Library: MediaCompositing and no native library supported.
[2019.05.02-14.36.29:771][  0]LogShaderLibrary: Display: Failed to load Shared Shader Library: MediaCompositing_SC and no native library supported.
[2019.05.02-14.36.29:771][  0]LogShaderLibrary: Display: Failed to load Shared Shader Library: MediaCompositing and no native library supported.
[2019.05.02-14.36.29:771][  0]LogShaderLibrary: Display: Failed to load Shared Shader Library: MediaCompositing_SC and no native library supported.
[2019.05.02-14.36.29:771][  0]LogMaterial: Verifying Global Shaders for SF_VULKAN_ES31_ANDROID_NOUB
[2019.05.02-14.36.29:835][  0]LogSlate: Using FreeType 2.4.12
[2019.05.02-14.36.29:835][  0]LogSlate: SlateFontServices - WITH_FREETYPE: 1, WITH_HARFBUZZ: 1
[2019.05.02-14.36.29:852][  0]LogVulkanRHI: Display: Requested PixelFormat 18 not supported by this swapchain! Falling back to supported swapchain format...
[2019.05.02-14.36.29:852][  0]LogVulkanRHI: Display: Queue Family 0: Supports Present
[2019.05.02-14.36.29:852][  0]LogVulkanRHI: Display: Queue Family 0: Supports Present
[2019.05.02-14.36.31:003][  0]LogShaderLibrary: Display: Failed to load Shared Shader Library: HellsAsylum and no native library supported.
[2019.05.02-14.36.31:003][  0]LogShaderLibrary: Display: Failed to load Shared Shader Library: HellsAsylum_SC and no native library supported.
[2019.05.02-14.36.31:003][  0]LogRHI: Display: Opened pipeline cache after state change and enqueued 56736 of 0 tasks for precompile.
[2019.05.02-14.36.31:003][  0]LogShaderLibrary: Display: Failed to load Shared Shader Library: HellsAsylum and no native library supported.
[2019.05.02-14.36.31:003][  0]LogShaderLibrary: Display: Failed to load Shared Shader Library: HellsAsylum_SC and no native library supported.
[2019.05.02-14.36.31:003][  0]LogRHI: Display: Opened pipeline cache after state change and enqueued 56704 of 0 tasks for precompile.
[2019.05.02-14.36.31:003][  0]LogRHI: Display: Failed to open default shader pipeline cache for HellsAsylum using shader platform 21.

My device is a Samsung Galaxy S10 that is currently up to date and plugged in to front panel USB (already tried USB on motherboard no difference). I’ve deleted than recompiled the project, shaders, cooked files, I’ve disabled shared shader code. I can run a packaged Windows build in Vulkan and the game will run as expected. Is this a known issue at this time?

2

Hello,

We’ve recently made a switch to a new bug reporting method using a more structured form. Please visit the link below for more details and report the issue using the new Bug Submission Form. Feel free to continue to use this thread for community discussion around the issue.

https://epicsupport.force.com/unrealengine/s/

Thanks

3

Thank you Jeff, I’ve submitted two bug reports.

4

So no more solutions comming to answer hub?

This site was for fixing problems, it was for us the developers to find answers to common problems. Reporting bugs helps Epic. But we are left with no searchable information to fix the problems.

It has to be understood that the bugs 1 person finds, is a bug for everyone that has the same version of the engine.

Except now. Your going to end up with hundreds of the same bug getting reported, and WE are left with nothing.

1 Like
5

Hey Dan,

Epic replied to me about the bug and we had a dialog about potential solutions and the exact nature of the issue. I was told to disable Vulkan on Android and that solution has worked for me at this time. Noted, I was not planning on complete development for mobile, I just wanted to test it out. So if you do plan on using Vulkan, you can either wait for an update to fix the issue or go to a previous version.

6

Thanks Sentry.

We are getting about 60 of these. After upgrading to 4.22.2.

I just cant find any information on the error. And these dont look like our shaders.

7

it’s 2022 and vulkan is something actively used, I still get this issue today:

Display: Failed to open default shader pipeline cache for QuestTemplate using shader platform 21.

and I can’t seem to find any information online. the bug report doesn’t solve all issues, we need to talk to each other.