"AN ERROR OCCURRED DURING THE SECURITY COPY OF THE TWINMOTION FILE") and definitely does not let me save files with the extension .tm on my computer

Development Getting Started & Setup
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Hello, how are you?

I updated the version of Twinmotion and the problem of my previous case (Number case 00531690) persists, I get the following message "AN ERROR OCCURRED DURING THE SECURITY COPY OF THE TWINMOTION FILE") and definitely does not let me save files with the extension .tm on my computer and I did everything you indicated. Please help me, I have tried everything.

I have lost a lot of progress and very valuable information.

Please I need guidance

Thank you very much

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Hello!
An error has occurred while saving a file in Twinmotion: “An error has occurred during Twinmotion file save.” Here are some tips that can help you deal with this problem:

  1. Try saving the file under a different name.

  2. Do not save files on the desktop or on the system drive.

  3. Save the file to another drive. Perhaps the program does not like external drives.

  4. Yandex disk. This error can be caused by trying to save a file to a cloud drive (Google Drive, Yandex disk, Mega, etc.), try saving the file to a hard drive (HDD, SSD), while the last saved file is still synchronizing. This usually happens when using one drive and Dropbox.

  5. Checking free disk space: Make sure that the drive where you are trying to save the file has enough free space. Insufficient space can cause errors when saving.

  6. Antivirus software and firewall: In some cases, antivirus software or a firewall can block saving files. Temporarily disable them and try saving the file again

  7. Permissions and access rights: Make sure you have the necessary access rights to the folder where you are saving the file. Try saving the file in another directory where you definitely have write access rights.

  8. Check for file system errors: Sometimes file system errors can prevent files from being saved. Run a disk check for errors and try again.

  9. Update the program: Make sure you have the latest version of Twinmotion installed. New versions often fix bugs and improve the program.

  10. Work with other files: Try saving another project in Twinmotion. If saving another project is successful, the problem may be related to this file