"An error occured, the asset could not be retrieved."

Summary

I’ve noticed that most of my models migrated from Sketchfab cannot be downloaded. They are marked as owned. I have no way of knowing if the same would apply to someone who would purchase my asset.

What type of bug are you experiencing?

Other

URL where the bug was encountered

https://www.fab.com/listings/718516c3-da3e-45cf-aaa5-c88d1a1271c1

Steps to Reproduce

  1. Enter a random listing on my profile.
  2. Try to download it.

Expected Result

Downloading of selected asset.

Observed Result

An error message: “An error occured, the asset could not be retrieved.”

Platform

Firefox

Operating System

Windows 11

I have the same issue with my models that were migrated from Sketchfab to fab. I’m accessing Fab.com on a Mac using safari.

1 Like