An error has occurred HELP

Hello everyone,

I am trying to get Capturing Reality on my windows 10 PC and the following error shows up after I launch and log in with my account:

An error has occurred in the script on this page.
Line - 92
Char - 13
Error - ‘ReadValue’ is undefined
Code - 0
URL - https://www.capturingreality.com/tools/ … rvices.php

Any ideas?

Hi jeff_franko

Please take a look here [SOLVED] Script error when trying to renew license

It’s a IE cache issue so a easy fix with clearing the IE cache…

Wishgranter

Thank you so much for the quick reply! Ill give it a shot!

Wishgranter wrote:

Hi jeff_franko

Please take a look here [SOLVED] Script error when trying to renew license

It’s a IE cache issue so a easy fix with clearing the IE cache…

Worked like a charm!

Mário wrote:

Even though you don’t have Internet Explorer installed on your Windows 10 system, some Internet Explorer controls are still present.

In case you do not have Internet Explorer installed, the fix is to clear Browsing History through Control Panel under the Internet Options.

source: [SOLVED] Script error when trying to renew license