Although it was working at one point, I am no longer able to use the TwinMotion link in ArchiCAD 26 (on a standalone iMac). The Datasmith icon under Windows > Palettes is grey and can't be clicked.

Development Getting Started & Setup
,
1

I have uninstalled and reinstalled the DatasmithARCHICAD26Exporter.bundle per instructions, and have restarted the computer. No results. The computer's OS is up-to-date, as is ArchiCAD 26.

2

PalettesAdd-On Manager

Applications - 26 Exporter bundle
Applications - 26 Exporter bundle720×447 73.4 KB
Some screen grabs:

3

Thank you for the reply, Vincent. I have, in fact, uninstalled the reinstalled per those article steps. The screen grabs that I posted earlier are still valid, and the Add-On Manager still shows the 2 yellow-flagged DatasmithARCHICAD26Exporter lines. I can't remove them.

I'll go ahead and create a support ticket.

4

Hello ,

Thank you for posting in the community and it seems like you have tried to install the plugin 2 times. I recommend you try to remove them entirely first. Then try to reinstall it. Here is the article to follow in order to manually install it:

https://twinmotionhelp.epicgames.com/s/article/Datasmith-Exporter-Plugin-Compatibility-for-Archicad-26

Hope this helps and if your still having issues please contact us directly by creating a support ticket here:

https://twinmotionhelp.epicgames.com/s/case-community-page

Kind regards,

Vincent B.