All UE5 games crashing launch, haven't had any support/solution on this for a over a year

UE5 crashes on launch every time such as games that are built on UE5 like the Finals, Fortnite, Marvel Rivals, etc. It has been extremely frustrating so I’m hoping you guys can help me fix it once and for all because I felt like I’ve done everything I can. This has been happening for over a year, ever since I played a game that uses UE5.

PC: MSI GE76 Raider Gaming Laptop 2021 (1TB SSD, 16GB RAM) 17.3" FHD 144 Hz, Intel Core i7-1180H (11th Gen), NVIDIA GeForce RTX 3060, Windows 10 64bit (Titanium Blue) 11UE-046 US Model

Troubleshooting steps I took so far:
I felt like I tried everything…
-reinstalling
-steam launch like -d3d11 (worked on the Finals before but now doesn’t)
-updating graphic drivers
-using DDU to do a clean driver installation
-undervolted cpu
-disabled xmp (unsure if I did that since its very different on a laptop)
-verified game files
-turned on core isolation
-removing msi afterburner/rivatuner
-checked for dirextx drivers
-updated bios

Hey there @ChuckleGamer! I’m certain you’d already checked my previous post on a slightly different Nvidia dll issue since your original post layout almost matches. Your issue is a bit different in that it’s an error based on Nvidia’s CUDA functionality. So my first question is if your CUDA version is reflecting correctly. Open a command prompt and enter: nvidia-smi

This will bring up some info about your card and the firmware. What’s the CUDA version listed if it’s listed at all?

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Hi, thank you so much for responding and helping me out. The CUDA version is 12.7 as seen in the pic.

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Interesting. Could you open the Nvidia control panel, and restore the defaults? If that doesn’t work I’d adjust the CUDA Sysmem fallback policy and see if either works and verify the CUDA - GPUs setting recognizes your GPU:

Sadly didn’t work @SupportiveEntity , checked the CUDA - GPUs if it recognized my GPU and messed around with the CUDA sysmem fallback by checking if the other two options worked. Also restored to default like said. No luck

Also @SupportiveEntity do you know what the other parts of the errors are?
nvdxgdmal64 and nvwgf2umx. I find it odd that its repeated. Man I really want to fix this but this crash looks very complex. I just want to play UE5 games…

Yes, they are both Nvidia graphical DLLs. So the issue is mostly tied to GPU configuration or the GPU itself. How does the GPU handle benchmarks?

Fairly well, well at least in 3DMARK.



Oh that complicates things. I was expecting to find a hint with the firmware or hardware possibly being the issue, but since the benchmarks are great, it points to a specific interaction with Unreal itself.

This portion is reaching, but do you have windows “Game Mode” on? How about local Hardware Acceleration?

Yeah, man I’m not sure what else to do besides maybe rolling back the drivers and see which ones work. I want to fix this issue badly but its looking grim. I do have windows Game Mode on. I think local hardware acceleration is on. Is called the hardware accelerated GPU scheduling?

I usually recommend (on laptops) to disable Game Mode as it has caused similar issues in the past, but I had believed that bug had been fixed so this was unlikely related. Yes local hardware acceleration is called GPU scheduling in Win10/11, and it is hit or miss in some instances.

Just to rule out DirectX core altogether, can you swap out the RHI to Vulcan and see if the engine runs? This would only be a workaround but might give more information.