All imported models is gone after scene refresh (Modo 16.0 + lxo file)

I have imported the small size lxo file and working with TM on 2022.2 on Mac in the past few weeks with no issues.

Today I was working on mid-large size open area office in TM, the first time import .lxo file went fine as usual. Then after a while, I update some 3d models in Modo and hit refresh in TM after that, progress bar appear but very briefly. Then everything in TM is gone, only some lights leftover. I try to re-import everything again, still nothing. I try to create new TM scene and re-import the same lxo file again, still nothing.

Has anyone experience this? How to fix or avoid this issue?

Best,

Pana

Hi ,

Please submit a bug report here and share a copy of your affected .lxo and Twinmotion files so we can investigate this further. When sharing your Twinmotion file, please use the Resource Collector in Twinmotion's Edit menu to package and compress your file. Once you submit the bug report our support team can investigate what might be causing this issue.

Best,

Raghib