All assets in my fab library are gone

General Issues & Bug Reporting (Fab)
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1

Summary

I went onto my fab account to get the new free assets only to find that all my assets are gone from my library, except for those i just got.

What type of bug are you experiencing?

Documentation

URL where the bug was encountered

https://www.fab.com/library

Steps to Reproduce

login
go to library

Expected Result

all acquired assets should be there

Observed Result

they aren’t

Platform

i use opera gx

Operating System

windows 11

Additional Notes

I’m quite worried. i don’t know why this happened at all

2

Hi nova, are you experiencing the same result when you log into fab when you are inside an unreal project?

3

yes, they are completely gone

4

Could you supply an Order ID of one of the missing purchases? You can send this via DM if you’d like.

Thanks!