After updating to the newest version of TM, my datasmith importer from Sketchup is not working properly. It is not updating the TM with the new sketchup information and in some cases it is overla...

Development Pipeline & Plugins
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1

After updating to the newest version of TM, my datasmith importer from Sketchup is not working properly. It is not updating the TM with the new sketchup information and in some cases it is overlaying the information overtop of older sketchup information.

2

HI ,

Just to confirm, you're using the latest version of Twinmotion (2022.2.2) and the latest version of the Datasmith Exporter for SketchUp (5.0.3), correct? If either of those is out of date, I recommend updating to the latest version - You can update Twinmotion through the Epic Games Launcher and the plugin from the Twinmotion Datasmith Exporter plugin for SketchUp Pro page.

If both of those are up to date, please submit a bug report here and share a copy of your Twinmotion and SketchUp files for our support team to investigate this issue further. When sharing your Twinmotion files, be sure to use the Resource Collector in the Edit menu to package and compress your file with all relevant texture data.

Best,

Raghib