After Launcher update I need to repurchase items that I already own

Mr_SquarePeg · January 31, 2015, 10:03pm

Hey,

I am running into an issue with the Realistic Blueprint Weapons on the UE4 Marketplace. I have already purchase it. However It is asking me to purchase it again.

It is also worth noting that this happened after a recent launcher update.

Please look into this Epic.

Thanks,

HeadClot

_Epic_Maximusdb3_1 · January 31, 2015, 10:18pm

Hi Headclot,
Do you the multiple computers with the launcher logged into your account? Have you clicked on the buy button to see if it actually takes you to the purchasing process?

-Max B.

Mr_SquarePeg · January 31, 2015, 10:23pm

Ok, so It did not take me to the purchasing process after clicking the button. As for the multiple computers I only use this on my workstation :).

_Epic_Maximusdb3_1 · January 31, 2015, 10:35pm

So you’re able to access your content, correct? Just wanted to make sure you’re good to go.

Mr_SquarePeg · January 31, 2015, 10:53pm

Yep I am able to access the content. I am starting a fresh project and getting ready to add it to it

_Epic_Maximusdb3_1 · February 1, 2015, 7:01pm

That’s great! We’ll be investigating the purchase button showing up again. Thank you for informing us of the issue!

-Max B.