Summary
Hi Fab Team,
Recently, I was informed that my address associated with my Fab Trader account could not be verified. I would like to highlight a bug in the region list for Jordan (found under Publisher Settings > Trader Info > General Information > Region).
My residence is in the capital of Jordan, Amman, which is not listed in the region list. Instead, there is an incorrect entry called “Al Asimah,” a region unfamiliar to me. To resolve this issue, I suggest that “Al Asimah” should be replaced with “Amman.”
For reference, please visit this page to verify my claim: Governorates of Jordan - Wikipedia
Jordan is divided into 12 governorates, organized as follows:
North Region: Irbid, Ajloun, Jerash, and Mafraq
Central Region: Balqa, Amman, Zarqa, and Madaba
South Region: Karak, Tafilah, Ma’an, and Aqaba
Please note that “Al Asimah” is not among these governorates.
I hope you can address this issue soon, as my Fab Trader account verification depends on it.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards, Jamal
I hope this helps! Let me know if you need any further adjustments
What type of bug are you experiencing?
UI/Tools
URL where the bug was encountered
https://www.fab.com/portal/publisher-settings/trader-info
Steps to Reproduce
1- Log in to Fab.
2- Go to “Publish”.
3- Go to “Publisher Settings”.
4- Switch to “Trader Info” tab.
5- Under “General Info”, ensure the country is set to “Jordan”.
6- Reveal the list of “Region”
Expected Result
The Region list should include “Amman”. “Al Asimah” is not a Jordanian region. You can refer to Governorates of Jordan - Wikipedia to investigate the the 12 governorates of Jordan. In other words, the region “Amman” must replace the region “Al Asimah” because again “Al Asimah” is included by mistake and it is not one of the Jordanian regions.
The expected result should be:
The “Region” list includes 12 regions:
1- Irbid
2- Ajloun
3- Jerash
4- Mafraq
5- Balqa
6- Amman (Not “Al Asimah” because “Al Asimah” does not belong to Jordan)
7- Zarqa
8- Madaba
9- Karak
10- Tafilah
11- Ma’an
12- Aqaba
Observed Result
The “Region” list includes 12 regions:
1- Irbid
2- Ajloun
3- Jerash
4- Mafraq
5- Balqa
6- Al Asimah (it should be Amman not Al Asimah)
7- Zarqa
8- Madaba
9- Karak
10- Tafilah
11- Ma’an
12- Aqaba
Platform
Google Chrome
Operating System
Microsoft Windows 11
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Additional Notes
Please I hope you solve the issue before the 10th of March, 2025 because this day is set by Fab for address verification for traders.