Hello, I try to publish my game on EGS. I stuck with achivements. I added achievements to the store page and they are visible now.
But moderator says that " We were not able to verify Epic Games Store achievements functionality in the game build. Please ensure you are able to sign in and unlock achievements with a new account, and check that the EOS_Connect_CreateUser API is being called when playing the game for the first time."
In the Setup Guide nothing about how they must appear in game. For example, I want that achivement unlock when player choose some character in game. How i can write this via blueprint or some another method?
Having never received an answer from either the Epic team or the forum on how to implement the achievements into my game, I decided to remove them from the store page, and exit the Epic First Launch program, because then the achievements are not needed. But I can’t delete them by myself. You need to make a private request to the Epic team. And they haven’t answered for a day. Can anyone here help me with this?
Hi there!
We’re happy to assist you and responded to your internal case you’ve created. If you need assistance with anything else, feel free to create a new case or reach back out on the forums here.
Thank you!
Hello! Thanks for the answer. Is there any way to speed up the removal of achievements from the store page? I can’t do it myself, and the team that does it has been deleting for two days.
And I’m still waiting for the Epic team to remove the achievement from my game page in the Epic Store. I have already postponed the release by a week.
I’ve been with Epic how a marketplace seller for over five years now and I believe they’re the best team, but my first release on the Epic Store hasn’t gone well yet. I decided to delete the achievement, but I can’t do it myself and it takes a few days for the team to do it. Come on, guys…
It’s been 17 days since I asked the Epic team to remove the achievements from my game’s store page. And still nothing has been seen. I already didn’t release the game on time. Can I at least get some time frame on this? When will it be done?
Hi again!
Thanks for flagging this. It appears our team is awaiting a response to your private case you have submitted and they’ll be able to assist you further from there. Apologies for the delay!
Oh, now I see. I have not received any notification about this. Sorry for bothering you.
I have the same problem with the EOS_Connect_CreateUser function, were you able to solve it?
I released game without achievements.
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I opened support, if no one responds I will do the same.
Thanks.