Summary
Can’t find/add any tags to my 3d model in the tag section
What type of bug are you experiencing?
Publishing
URL where the bug was encountered
https://www.fab.com/it/portal/listings
Steps to Reproduce
Create new article
3D model
Add tags
Expected Result
To add some tags
Observed Result
No option
Platform
fab
Operating System
Windows 11
skfabby
(Abby)
September 18, 2024, 2:18pm
2
Thanks for reporting this! Did you see any sort of error message? Or did the box to start adding tags not appear or not allow you to type in it?
If you’re able to share a screenshot, that would be very helpful for us to get to the bottom of it.
As you can see I can’t add any tag because there’s no one you can insert
The status of EMP-13251 incident has been moved from ‘New’ to ‘To Do’.
skfabby
(Abby)
September 20, 2024, 1:01pm
5
Thanks for sharing that - we’re taking a look.
skfabby
(Abby)
September 20, 2024, 1:49pm
6
@pira.midale As a workaround until we get it fixed, try switching the language/location in the top right corner of your screen to English. This seems to be a bug related to a couple of languages’ interfaces (including Italian).
Perfect, now it works
Thank you!
1 Like