Add tags in the tag section

pira.midale · September 18, 2024, 1:15pm

Summary

Can’t find/add any tags to my 3d model in the tag section

What type of bug are you experiencing?

Publishing

URL where the bug was encountered

https://www.fab.com/it/portal/listings

Steps to Reproduce

Create new article
3D model
Add tags

Expected Result

To add some tags

Observed Result

No option

Platform

fab

Operating System

Windows 11

skfabby · September 18, 2024, 2:18pm

Thanks for reporting this! Did you see any sort of error message? Or did the box to start adding tags not appear or not allow you to type in it?

If you’re able to share a screenshot, that would be very helpful for us to get to the bottom of it.

pira.midale · September 19, 2024, 7:48am

As you can see I can’t add any tag because there’s no one you can insert

Bug-Reporter · September 20, 2024, 12:48pm

The status of EMP-13251 incident has been moved from ‘In Testing’ to ‘Closed’. Resolution Reason: ‘Fixed’

skfabby · September 20, 2024, 1:01pm

Thanks for sharing that - we’re taking a look.

skfabby · September 20, 2024, 1:49pm

@pira.midale As a workaround until we get it fixed, try switching the language/location in the top right corner of your screen to English. This seems to be a bug related to a couple of languages’ interfaces (including Italian).

pira.midale · September 20, 2024, 3:46pm

Perfect, now it works
Thank you!