@alamonelf, Try emailing:
accounts (at) unrealengine.com
with all of your contact info, and a full description of what is happening. They should be able to help you further from there.
Also please read this security bulletin released by Epic:
http://launcherhelp.epicgames.com/cu…urity-bulletin
EDIT: Well that sucks!! Apparently even my email is compromised… grrrr
Try using the “pwnd” site to see if your email has been sold off to hackers (like mine…)