Hello, i confirmed the Hyperwallet account and put the payment method i needed, it was all ok in the Hyperwallet page but in the “organization” page at the “Payout Info”, it still says “You must activate your Hyperwallet account before you can submit your product for review.” and “Account status: Pending”
Is it normal? Can i still submit my game?
Hey there,
If this is still happening, please create a support ticket via a Private Discussion - please include your organization name, and your organization ID (found in Org Settings), and our team will help address it.
Thank you!
I did it but i will redo it, i didnt put the name and the organization ID! Thanks.
I see the case, thanks for opening!
Hi! I believe this issue is now resolved, please let us know if you have additional questions!