Account Restricted from Uploading Models

Summary

My Fab account appears to be restricted from uploading 3D models. I am currently unable to upload any new models, even though my account activity has been minimal and compliant with the platform rules. I would like to kindly request a review and clarification of this restriction.

What type of bug are you experiencing?

Publishing

URL where the bug was encountered

Steps to Reproduce

Log in to my Fab account.

Attempt to upload a new 3D model.

The upload process is blocked and cannot be completed.

Expected Result

I should be able to upload 3D models normally, as my account has no known violations and follows Fab’s content and usage guidelines.

Observed Result

The platform prevents me from uploading any 3D models.
This happens consistently, even though:

I only have one published model, which is free (a chicken model).

I have eight models saved as drafts, none of which are published.

I have not received any warning, notification, or explanation regarding a restriction.

Platform

Fab (Web Platform)

Operating System

Windows 11

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Additional Notes

I affirm that all activity on my account has been conducted in good faith and in accordance with Fab’s Terms of Service, Content Guidelines, and applicable platform policies. To the best of my knowledge, no content uploaded, published, or stored as drafts on my account violates any intellectual property rights, community standards, or technical requirements.

At the time of writing, I have not received any formal notice, warning, or explanation indicating a breach of policy or the application of an enforcement action. If this restriction has been applied automatically or in error, I respectfully request a manual review of my account and the opportunity to receive clarification regarding the reason for the limitation.

I remain fully willing to cooperate with Fab’s support or moderation team, provide any required information, and take corrective action if necessary. My intent is to continue using the platform responsibly and to contribute compliant, high-quality content in alignment with Fab’s standards and legal obligations.

I don’t think it is a restriction - rather a bug in Fab. I tried to upload some models last days and FAB is taking FOREVER to finish analyzing geomtry in Blend / FBX / OBJ files. It literally can take up to 10 hours. Until this process is finished, model cannot be sent to moderation. Probably it is the same bug at your side.

Hey @Modevo_Lab This is something we can’t assist with on the forum, but our support team will be happy to help you sort it out. Just reach out to them here:
https://support.fab.com/s/?ProductOrigin=FabSupport