Access Violation c0000005

Development Platform & Builds
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1

I just tried opening my 4.6 project in the 4.7 pre 1 and it keeps giving me this error:

MachineId:C7AD61804630AD12EACB6F9FC51AB994
EpicAccountId:3a04fd41273345079df62f23944103a4

Access violation - code c0000005 (first/second chance not available)

UE4Editor_Core + 1001763 bytes
UE4Editor_CoreUObject + 1070402 bytes
UE4Editor_CoreUObject + 1466757 bytes
UE4Editor_UnrealEd + 2830476 bytes
UE4Editor_UnrealEd + 2760845 bytes
UE4Editor_UnrealEd + 2678045 bytes
UE4Editor_UnrealEd + 6362720 bytes
UE4Editor_UnrealEd + 3234548 bytes
UE4Editor_UnrealEd + 3233720 bytes
UE4Editor_UnrealEd + 6583567 bytes
UE4Editor_UnrealEd + 6356670 bytes
UE4Editor!GuardedMain() + 285 bytes [d:\buildfarm\buildmachine_++depot+ue4-releases+4.7\engine\source\runtime\launch\private\launch.cpp:123]
UE4Editor!GuardedMainWrapper() + 26 bytes [d:\buildfarm\buildmachine_++depot+ue4-releases+4.7\engine\source\runtime\launch\private\windows\launchwindows.cpp:126]
UE4Editor!WinMain() + 249 bytes [d:\buildfarm\buildmachine_++depot+ue4-releases+4.7\engine\source\runtime\launch\private\windows\launchwindows.cpp:202]
UE4Editor!__tmainCRTStartup() + 329 bytes [f:\dd\vctools\crt\crtw32\dllstuff\crtexe.c:618]

This only happens with the one project, and does not happen with my other projects.

2

In order to help us troubleshoot your issue, please provide your DXDIAG: (Windows Start Button>(search “dxdiag”)>Launch dxdiag>select “Save all information”>attach text file to your post.) and provide the following information:
Did you hit “Submit” on the Crash Reporter pop-up to send the Crash Report to Epic?

Also, if the crash reporter window is present when this happens, select “Copy Callstack to the Clipboard,” paste that information in a document and add to this post.

-and, if possible, please include the following logs:

“UE4.log” Located: Engine\Saved\Logs
“ProjectName.log” Located: ProjectName\Saved\Logs\

Thanks

3

This is my DXDiag:

link text

I did click on submit after filling in what I did.
The callstack is in the original post.

There is no UE4.log in Engine\Saved\Logs\ only a file called ‘UE4_Win64_MonolithicHeaders_Success.log’

And here is my project log (I changed it to a .txt because it wouldn’t let me attach a .log):

link text

4

Thanks for the documentation you’ve sent so far, however, I have not been able to locate your crash on our crash reporter page which collects data from your machine only after you hit submit (or shift + enter) when the crash pop up window is open as shown here:

24902-crash.png
24902-crash.png657×606 42.9 KB

If you could recreate the crash and press the “Submit Crash Report” button that would help pin point why this occurring. If you have done this, something has prevented your report from showing up on our site. I can submit a bug report without this data, but the developers will be limited in determining the cause of the crash. Thanks again for what you’ve submitted so far.

5

Ok, will do :slight_smile:

6

I have been fighting same problem with no solution so far. My thread link https://answers.unrealengine.com/questions/150804/i-cant-launch-ue461-after-uninstall-reboot-reinsta.html

7

Hi WarLord,

I was able to locate your crash report in our records and have filed the following bug report: JIRA [UE-7051]. Due to the holidays it may take longer to get to this specific report. However, once a developer has had a chance to look at it, an update will be added to this post.

Thanks for taking the time to submit all requested documentation.

8

Hi WarLord,

Although, I was unable to reproduce the crash here, looking at the crash report it appears there is a problem with the “LensDirt.uasset.” Try removing this from a copy of your 4.6 project (keep the original to work with in 4.6.) and open it with 4.7.

9

Thankyou!
That fixed it :slight_smile: