Academic license not showing up

Development Asset Creation
,
1

I was approved for the academic license and I created an Epic Games account on the email I used for the Declaration of Use but the license is not showing up in the MyReality section nor in the app.

2

Hi DaBaby13372,

sorry for my late response.

Are you logging in  with Epic Games account or are you using old MY account credentials?

3

Same here; I also was approved for the academic license and I also created an new Epic Games account on the email I used for the Declaration of Use but no license is showing up in the MyReality section. 

4

Dear Brauneck,

when did you applied for academic license? Can you contact our sales department: sales@capturingreality.com?