About opening of the program

Hello

After installing the program, I used twinmotion several times. However after some time, i could not open it. When i try to open the program, sentences " Twinmotion is loading" is apeared. i waited for a long time, yet it was not opened. I tried this process many times but it did not work. in this case, what can i do?

Hello ,

Please try following the steps in the Twinmotion is not visible after splash screen article to see if this resolves your issue. There may have been an issue with your Twinmotion configuration, and this should allow you to reset this to default.

Best,

​​​​​​​Raghib