A game has disappeared from the library

Hello everyone, my friend has lost a game from the library that he got for free. It’s RDR2. It was given away for free for a while and he took it back to his library. And not so long ago I bought RDR for myself at a discount on Steam and offered him to play together.
And it turned out that the game disappeared, because he could not find it in his list of games.

Hello William.

I don’t think RDR2 was ever free on EGS.

Ask him to search his email for the receipt. (You get sent a receipt even for free purchases/entitlements)

(cat quest used as example text)