4.7.6 Hotfix - Install Failed, could not download patch data.

[Jamendxman3]

I am trying to update 4.7.6 of the engine (from 4.7.5), and it will start normally, but then after of a few seconds, the speed will just quickly drop down to 0, and it will say install failed, could not download patch data. I have made sure my anti-virus is off, I have restarted my computer, relaunched the launcher, signed out and signed back in from Epic Games account in launcher, re-plugged my WiFi adapter, changed WiFi networks, and all of that, but it isn’t working. In case it matters, download size is 4.5 GBs. If anyone could help me, that would be great!

[TJ_V]

@Jamendxman3;277631

I am trying to update 4.7.6 of the engine (from 4.7.5), and it will start normally, but then after of a few seconds, the speed will just quickly drop down to 0, and it will say install failed, could not download patch data. I have made sure my anti-virus is off, I have restarted my computer, relaunched the launcher, signed out and signed back in from Epic Games account in launcher, re-plugged my WiFi adapter, changed WiFi networks, and all of that, but it isn’t working. In case it matters, download size is 4.5 GBs. If anyone could help me, that would be great!

Hi Jamendxman3,

Try the steps in this sectionof the troubleshooting guide. If nothing works for you, please follow the steps towards the bottom of that page and generate your Debug Logs. Then post them here.

Also, post your dxdiag (system specs)

Windows: Go to the Start menu and type ‘dxdiag’ into the search bar. Open that file and then click ‘Save All Information’. Post that text file here.

Mac: Go to the Apple menu and click ‘About This Mac’.

[Jamendxman3]

Thanks, but I fixed it. I re-installed the engine completely.