4.17 HighResScreenshot fails in a shipping build

Flash7 · August 18, 2017, 8:01pm

I’m getting engine crash in 4.17.1 in packaged shipment build when I do high res screenshots. It works fine in debug build though.

I did not have this problem with 4.12-4.16 in shipping builds.

anonymous_user_d2b909bf · August 25, 2017, 8:52pm

Hello Flash7,

I was unable to reproduce your issue on our end. I have a couple of questions to help me narrow down the issue you are experiencing.

Can you reproduce this issue in a new project?
If so could you provide a detailed list of steps so that I can reproduce this issue on our end?

Thanks!

trozt · August 25, 2017, 11:03pm

to me, this error appear several times when the resolution multiplier of the screenshot was too high

anonymous_user_d2b909bf · September 1, 2017, 5:46pm

We have not heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you are still experiencing the issue you reported, please respond to this message with additional information and we will follow up.

anonymous_user_9505ddd81 · February 6, 2018, 9:21am

It still results in crash in a Shipping build for version 4.17.2

Dune · February 6, 2018, 12:36pm

We also had this issue, but found it fixed in the current 4.18 version. There is a commit that you may be able to incorportate from the issue.