4.14 Crash on some android deveice

Development Platform & Builds Mobile
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1

we develop game with 4.14 engine, it crash on some android device, other device run successed.

my device android version is 4.4.4, with 2G Memory.

logcat like this:
W/Adreno-GSL: : sharedmem_gpumem_alloc: mmap failed errno 12 Out of memory

E/Adreno-GSL: : ioctl_kgsl_sharedmem_alloc: FATAL ERROR : (null)
A/libc: Fatal signal 11 (SIGSEGV) at 0xc313f8d8 (code=1), thread 7474 (main)

Build fingerprint: ‘Xiaomi/dior/dior:4.4.4/KTU84P/V8.1.1.0.KHICNDI:/release-keys’
Revision: ‘0’
pid: 7321, tid: 7474, name: main >>> com.project<<<
signal 11 (SIGSEGV), code 1 (SEGV_MAPERR), fault addr c313f8d8

i dont know why, it crash any where, like loading resource, create texture, and so on. how can I fix this problem?

2

,

Signal 11 means that you’ve accessed memory that you didn’t have access to. It could be due to a null pointer or null array. However, in order to better assist you, I’ll need to see the full logs to see if there is any additional information than the crash.

  • Attach your phone to the computer
  • Go here: C:\android-sdk-windows\tools
  • Open up Monitor.bat
  • Launch the program and save the logs

If you cannot get Monitor.bat to open, please go to:

  • C:\android-sdk-windows\tools\lib\monitor-x86
  • Open up Monitor.exe
  • Follow the instructions above

Make sure that you highlight all of the logs, because they do not save unless they’re highlighted.

Could you also make sure you check this in a new template on both blueprint and C++? Provide as many details as you can, so we can narrow down the issue.

Thank you!