It is correct, as the original repro listed for the ticket is no longer reproducing, at least at the time of testing, which is why the issue was closed as cannot reproduce.
While the same issue may still occur, we’ll need to investigate it separately as it is likely a different repro case and will warrant a separate ticket.
Unfortunately, if the issue appears randomly, without a repro case we won’t be able to take any further action as we need a set of steps in order to get a bug in our system.
Have a great day, and please link the ticket when it is created, whether you do it or GAME3D.
Thanks!