Summary
3D Viewer is not displaying on published storefront pages for any product
What type of bug are you experiencing?
Publishing
Steps to Reproduce
1-Upload a 3D asset and wait for it to be published to Live status.
2-Go to the 3D Editor via “Edit 3D settings”, configure the model, and click the “Save” button in the upper right corner.
3-Visit the public storefront page of the published product.
Expected Result
The 3D Viewer should render and display the 3D model interactively on the live product page.
Observed Result
The 3D Viewer does not display or appear on the public storefront page at all, even though the model saves successfully inside the 3D editor.
Platform
Google Chrome / Windows PC
Operating System
Windows 10
Additional Notes
This is happening across all my products