3D Model without Texture on consoles

Hey guys, so, I’m creating a new map and I downloaded a 3D axe model from SketchFab and placed it in UEFN. For me, in the game and the editor, the axe appeared with its texture normally, but for my friend on PS4, it was without texture. Even after creating private versions and testing in various different games, it continues to be textureless for him. I believe that the imported 3D model of the axe is appearing without texture on consoles. Has anyone else had this problem or knows what it could be? Thanks.

up

Hi Gustavo,

I’d be curious to know what the Material on the model looks like. And the resolutions of any textures referenced by that Material.

Hey Astrotonic! Really sorry for the late response, I was not able to open the forum until yesterday, I just saw it. So, basically the model is an simple Axe from sketchfab, I just downloaded it and dragged the .fbx file into UEFN.

After that, I successufly imported it to my folder and dragged it into game, that’s it. On my game, the texture was perfect, but from three friends of mine on PS4, the axe was literally white, without any texture. And the same occours to them with all the 3d models that i’m importing on other maps too. Maybe i’m doing something wrong when importing?! That’s how the axe looks in like:

No worries,

So double click on the “material” material. (Sphere with green line under it) to open the Material.

I was wondering if there are some nodes in there which might be causing issues on consoles. (Unlikely if it’s just a simple fbx import though)

Also, in the material you’ll see your textures referenced. If these textures are larger than 2048, or if they’re not ‘power of two’ sized textures I’d remedy that and see if that fixes the issue.