2022.1.2保存非常缓慢,通常需要2-3分钟才能保存成功。

2022.1.2保存非常缓慢,通常需要2-3分钟才能保存成功。

Hello ,

Thank you for contacting us regarding this saving time issue you are facing. I was wondering if this is happening with all files or just specific ones?

If this behavior is happening to all files it could be due to the amount of saved libraries on your machine that Twinmotion needs to reference/read. Could you let me know how big your local libraries are: User library, Quixel Cloud Library and Twinmotion Cloud library. They are located by default in your documents folder: C:\Users\%USERNAME%\Documents\Twinmotion2022.1

If you have a lot of downloaded assets from the Quixel or Cloud library (Skydomes) you can delete the contents and Twinmotion will load/save faster. However you will have to redownload assets as needed. We are currently investigating this behavior to help resolve this behavior in a hotfix/update.

Hope this helps and if you are still having problems you can contact us directly with this link or from the home page by pressing the [ contact us ] button. https://twinmotionhelp.epicgames.com/s/case-community-page

Kind regards,

Vincent B.

云库:1.98GB

用户库: 0.5GB

双移动云库:2.4GB

几乎所有的文件都是一样保存非常慢,以前的版本是很快的。​

我经过了测试,当使用数个quixel megascans库中的材质后保存将会很慢。

Hello ,

Thank you for the follow-up and providing details on your experience and size of your library. This is a known issue and we are working on addressing this. The only thing I can recommend is to try and keep your libraries small and remove/deleted assets from your library as you are done using them for your active projects.

If you find any other behaviors affecting the saving/loading/opening process, please contact us to report a bug by pressing the [ contact us ] button from the home page or by using this link: https://twinmotionhelp.epicgames.com/s/case-community-page

Kind regards,

Vincent B.