Why wont installer open?

I downloaded windows installer after paying for engine but it wont open. it says “unrealenginelauncher.exe - application error” " application was unable to start correctly (0xc000007b). Click OK to close application." i dont understand. ? also source code wasn’t on github.

Hey Goldenhead,

You might need to uninstall Launcher, redownload and reinstall. Let us know if you have any problems after that and we can investigate further.

To access source code on Github, you need to make sure your Github account is linked to EpicGames. instructions for that are here:

Best,

I have downloaded installer yet no luck… still wont install properly.

ok so… it install correctly on my desktop but not my alienware laptop…

Im having same problem. Its very frustrating!

I found solution! Go here http://www.microsoft.com/en-us/download/…x?id=40784 and download installer. Uninstall and dont repair. Then reinstall.

I found solution! Go here http://www.microsoft.com/en-us/download/…x?id=40784 and download installer. Uninstall and dont repair. Then reinstall.

Thanks everyone for your patience. We believe that Spazmortis is correct, and that you’ll need to install latest vs2013 redistributable which you can find here: http://www.microsoft.com/en-us/download/details.aspx?id=40784. You should uninstall any previous installations of redistributable. Thanks again!

Carlos

If this didn’t work for you, following thread may provide some insight into what is going wrong: