Why my shadows are not displaying after light build?

HI thanks for the reply I was at outstation so I couldn’t check the post. In the new project Soft shadows and sharpness is not a problem, it is coming perfectly. But in our current working project in the new level also sometimes shadows are not coming properly and sometimes shadows are not receiving. We set Engine Scalability settings to epic still the mentioned problems are coming please help us Andrew.

Thanks&Regards
Programmer