Though I haven’t gotten as much help from these forums as I’d like, one would have to be blind to think that this community’s anywhere close to “dead”. Questions are being answered, help is being offered, but not everyone with the necessary expertise sees everything at all times. I think everyone’s mileage is gonna vary to at least some degree.
I try to do things “right” when asking questions like providing details, screenshots and/or code, marking questions as Answered, doing plenty of Googling and personal troubleshooting before even asking a question, so on and so forth. And I appreciate anyone who at least tries to help me out, hopefully I’ve expressed that clearly thus far.
It can be disheartening to see your question get ignored, and someone else’s receive a lot of attention, but there are a number of reasons as to why this happens. Nothing’s ever perfect, but I always try to hope for the best.