Hi Mykal,
I posted this above but reposting here for your reference for things to try:
I’m sorry you’re having this issue.
Please try the following to see if
this resolves the issue for you. You
can find more information on Launcher
related issues on our Wiki page for
troubleshooting.Possible solutions:
Close and restart the Launcher and/or
your computer, please try waiting a
few minutes before restarting. (this
is the most common solution!)Ensure that you are running as an
administrator.Ensure that you are not behind a
proxy. If you are, add an exception
for the Unreal Engine (or ask your IT
department to do this).If you are an existing user, make
certain that you have not added any
additional parameters to your Unreal
Engine desktop shortcut (for instance,
to opt into a Preview build).If you have, remove this extra
parameter and restart the Launcher.Try switching your DNS Server.
If you continue to see a “Subscribe”
button, please contact our Accounts
Department at
accounts@unrealengine.com and inform
them of the issue. They can
investigate if your account is setup
correctly.
If you have any other questions please feel free to post a new AnswerHub question or ask here.
Thank you!
Tim