Why crashin at startup

Development Platform & Builds
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3

Hi Abb4don,

Please provide more information about when this crash occurs so that we can try to reproduce it on our end.

Also, please provide as many of the following as possible:

  1. Your dxdiag (Windows Start Button>(search “dxdiag”)>Launch dxdiag>select “Save all information”>attach text file to your post.)
  2. If the Crash Reporter window is present when the crash occurs, select “Copy Callstack to the Clipboard,” and paste that information in a document and add to this post. Be sure to hit “Submit” on the Crash Reporter pop-up to send the Crash Report to Epic.
  3. “UE4.log” Located: Engine\Saved\Logs\
  4. “ProjectName.log” Located: ProjectName\Saved\Logs\

Providing this information and appropriate logs will help us track down and isolate the source of the bug as quickly and efficiently as possible.

Also, with the Launcher/Editor closed, make a copy of your project folder and move it somewhere safe. Then, in the project folder remaining, delete the saved, intermediate and config folders from your project. Restart the Launcher and try to open the project again.

Thanks,

.