Someone spends a week, a month or more, of their precious time to create something to contribute to the UE4 Marketplace. While I know a few people have to deal with a lot of submissions, I disagree with the mindset of forwarding a generic pre-written rejection text that gives the creator zero room to improve their work and very politely ignores all the time and effort they’ve spent on the work so far. It’s a solid disrespect to reject someone’s work and not accurately outline why it’s rejected and the amount of daily submissions is not an excuse for that. Many creators stop contributing any work and find it a waste of time to continue.
The back and fourth between the creator and the person responding the ticket takes longer than simply describing the rejection reason in the first place by writing them a line or two. And it flattens the way for the creator to improve/fix the issue quickly and resubmit. On top of that, they learn from that and with their next package they don’t repeat the same mistakes and stay motivated to contribute more work.
Why the rejection template we’ve all seen so many times is considered private information that shouldn’t be posted in public I do not know. But I know a lot of energy is spent on editing such posts, messaging, creating a new ticket and starting a new conversation with the content creator. The energy that could be spent only once on finding a solution to prevent this from happening in the first place. That’d be more constructive.
Edit: Another important issue I want to mention. “Lacking overall value” is a separate issue by itself. Sometimes after the creator investigates the issue to find out what the rejection reason was they don’t get a more specific reply but they get a reply somehow like “It just doesn’t have enough value compared to other similar packages”, which is completely personal opinion of the person reviewing and can be proven wrong when actually comparing it to other existing products of similar type on the marketplace. Interesting issue is a package that gets the “lacking overall value” from a reviewer, might actually pass the review if it falls on another reviewer as every reviewer has their own taste of value.
I don’t want to point fingers at anyone on either side but for the sake of proving my point we have this package on the market for $25, and very well deserved to pass the review:
Then we have this for $70, which for me is a 2 hours job entirely and is maybe 80% lower quality when comparing to every other package of the rock category.
So you do see sometimes the Approved/Rejected reply we get, depends on nothing but the reviewer’s taste of value and that means there is no order when it comes to rejecting a product for lack of value.