Hey everyone! Let us forewarn you that we’re not going to tolerate people wasting our time or treating us like ChatGPT. So this individual can claim they were “kicked without reason” all they want, but thankfully we like to bring the receipts. In fact, we can remove anyone from our Discord for any reason, whether they like it or not.
Now for starters, they come in here with the bold claim that the plugin doesn’t compile for 5.4 and 5.5 on Windows. Well that’s strange, then how did these compiled versions come into existence?
tracerinteractive.com/plugins/webui/5.5/sample.zip
tracerinteractive.com/plugins/webui/5.4/sample.zip
But no no, it must be the fault of the plugin, right? So let’s take a look at their initial support request:
As you can see, they were receiving a ModuleRules error because they’re using the pre-compiled version of the engine via the Epic Launcher, but didn’t place the plugin in the /Engine/Plugins/Marketplace directory. You cannot put plugins in any other directory except this one for pre-compiled versions of the engine. So they tried moving the plugin to their project, where they then received a different error message. In fact, this error message literally told them exactly where to put the plugin and they couldn’t even read the error message that they posted, right in front of their eyes.
Moreover, this is literally the first thing in the documentation itself, which shows how to install the plugin via the Epic Launcher, followed by instructions how to install the plugin manually and where to place the files:
So we tell them, they should actually take the time to read the error messages they’re posting along with directing them to go and actually read the documentation, since all of this is outlined on the first page:
So do you think they put in any effort and went to the documentation after that? Nope, they respond like this:
They can’t even be troubled to go find the documentation, we’re apparently supposed to directly link it every time. There’s literally a documentation HTML in the root of the example zips, it’s right there on the Fab page, it’s even on the plugin itself when you go to the project settings.
So this clearly demonstrates that either this individual is very lazy or totally incompetent, most likely some combination of the two. In fact, even after directing them to the documentation, they come back and instantly prove this point yet again by saying this:
They’re still trying to place it in their project folder. They couldn’t even be troubled to actually read the second page of the documentation, where it clearly shows that the plugin is going in the /Engine/Plugins/Marketplace directory.
So we remind them, yet again, that they’re not putting in any effort and clearly wasting our time:
At this point they decide to start blaming the plugin, claiming it doesn’t compile for their version of the engine. Again, they literally just did this (and very confidently I might add) in their previous post as well:
I confirm that the plugin doesn’t compile on 5.5 and 5.4 both windows and Android
So now we’re done wasting our time on this person, and kicked them from our Discord. Then instead of just going on their way, they decide to take their frustration out on the rating system, and 1 star all our plugins. That’s fine, that’s their right as a consumer. But that’s not all, now they have to come here to this thread to vent their frustrations, and ironically enough still asking for assistance (which is obviously never going to happen) all while trying to convince people the plugin just outright doesn’t work at all.
Long story short, don’t be lazy and incompetent like this person. Learn to actually value the time of people you’re asking to help you, and put in some actual effort to read documentation, read error messages, and most importantly, not trying to fear monger people into thinking a plugin that’s very widely used just doesn’t work at all. Again, if that was the case, not only would there be thousands of people that would’ve had this problem too, but our pre-compiled plugins for those versions wouldn’t exist either. It’s beyond hilarious at this point just how out-of-touch this person is, as they so confidently claim the plugin doesn’t work on these versions at all.
