Virtual joysticks not working on pc but work on mobile

Ed, for the helpful tip! I’m just wondering why in the Epic Games tutorial videos, when an instructor is making a game on PC, then also goes to test on the mobile preview, the joysticks work right away without any hassle. I have to try to hold Ctrl and left click to make the joysticks move, but of course, I can’t see the mouse at all.

After following your tip, I can see the mouse, but I’m not sure why the mouse used to appear and work instantly (in the tutorials), and of course, I’m also not sure why the outer circles of the joystick often bounce around the screen (they don’t stay properly anchored in place when clicking).

Additionally, the Epic Games instructors would be able to close the Mobile preview window just by hitting the “X” on it… but in my case, the mouse won’t navigate outside the window. Currently I’m hitting ALT-Tab and then right clicking the window in the taskbar to close it. I guess something got broken in recent updates? Or there’s perhaps some new checkbox I’m unaware of that needs to be selected in the preferences to make it all work?

for any help!

EDIT: ALT-F4 seems to work to close the window, but the mouse still can’t go outside the window border.