Hi,
Sorry for the late answer, didn’t connect for a long time.
Make sur you are logged in market place. It’s a different log procdure from the forum (even with the same user login/password). You can be logged in in forum, on not in market place.
If you’re not sure, you can use the launcher.
However, I can’t tell if the product is still available as I already have it in my library. Can someone confirm if it is still available ?