Hi zpghost,
I will build an older version of the importer and provide it to you.
In the mean time, could you open your project in Cinema, go to Help → Report Bug/Idea → Choose “Cineware SDK” as Category, and add “CWUE5” to the Subject field along with a description of the bug and your crash dumps. What is most important, is that you check “Include Project”, so that we can test the import with your file. It will also be handled with the utmost confidentiality, if you check the box.
Thank you!
for some reason I can’t find these parameters, and the problem is not in the c4d file, my colleagues normally open these files
I understand that the file is not the problem. But the importer is done by Maxon, not by Epic.
You can go to Knowledge Base (maxon.net)
and submit a ticket.
i submit report
Can you help please?
Of course, but it will take a while. Thank you for submitting.
Hello zpghost,
Thank you again for submitting that bug. It will be a while until we can upload a fix.
But in the meantime here is how you can fix it on your end:
In Cinema, set the project time from 0 to 1:
Yes, it worked, now I can import static scenes, thanks, I’ll wait for a full fix)
