“Offline - Unexpected” This is a good tip. This status indicates that the Horde Agent is not connected (turning off PC or closing agent application) or that the network connection is not working. Currently your agent is able to enroll to the server, so your settings server IP address is correct. It is likely that the Agent belongs to a different network than the Server, or the port is blocked by a firewall. I was recently connected to the Agent via wifi and saw this in the former case. I recommend that you first make sure that the Agent PC is on the same network as the Server.