UE4 4.11.2 Gear VR Crash

Hi -

Can you get the logs from the device for the crash and post that information here for me?

On your Device you’ll need to be able to access the Samsungs File directory for the device.

Navigate to Device Storage\UE4Game\ProjectName\ProjectName\Saved\Logs.

Copy this and upload here.

The next thing is to have the crash happen while trying to load. For this you’ll need to have the S7 connected to your PC and set to Developer Mode for the Gear VR service. This will prevent the need for the GearVR Headset and allow you to see both eyes from the GearVR Project that is loading on your device screen.

  • Navigated to C:\NVPack\android-sdk-windows\tools
  • Run the Monitor.bat file (this will open the program Android Device Monitor that can capture the logs)
  • In the Saved Filters on the side, set one up for UE4 that looks like this.

88750-filter.png

  • Now in the Preferences set the following

  • Now you simply need to run your game and the logs will be printed out in the window below. Copy these after the game has crashed and paste to a text file you can attach here.

Thank you!

Tim