Tm Skydome - Please Sign In whilst Already Signed

Greetings,

Having been signed in via Epic Games Launcher I cannot download Skydomes.

There is a message - Sign in to download...

I have been already signed into Epic Games.

I have signed out and resigned in - same issue.

Please advise.

Than you

Hello ,

Thank you for posting in the community and typically when launching Twinmotion from the Epic Games launcher it should automatically sign you in. Otherwise if you run Twinmotion from a shortcut or double click on a file to open it, then you need to go to the menu and sign-in manually.

Screenshot 2022-04-20 075628

After you follow the sign-in steps you should get this message to let you know you signed-in.

Screenshot 2022-04-20 075903

If this did not help and you are still having problems, please contact us directly by following this link:

https://twinmotionhelp.epicgames.com/s/case-community-page

Kind regards,

Vincent B.

Thank you.

Alas, clicking on the Sign in to Epic Games menu entry results in nothing (no reaction).

I have been still signed in Epic Games Launcher.

Will contact the support via given link.