Hi all
When you use just images and set scale using control points, then you need to REalign the scene so that it’s included in the project. when you don’t do this, then the scale is NOT applied and you won’t get proper scale
If you use data from laser scanners, then the SCALE is set properly, as laser scanners always export in metric scale ( or imperial depending on your laser scanner software settings )
If you still have issues, please make a proper report on your workflows so that we can find the issue and correct it…