Hello,
I am operating a live streaming platform.
We previously registered a program with EasyAntiCheat to showcase games on our streaming platform. However, the file name and digital signature have recently been changed. Despite attempting to request support from Easy Anti-cheat to convey the updated information, we were unable to locate the appropriate support team. We have a record of communication through the email address ‘contact@easyanticheat.net’ in the past. However, as there has been no response through this channel, it appears that this official email account is no longer active.
Could you kindly provide alternative means of communication or guide us to the relevant department capable of addressing specific requirements for modifying information within Easy Anti-cheat to ensure seamless game streaming on our platform?
We are experiencing issues where the game we are attempting to run cannot be viewed due to discrepancies in the information registered with the anti-cheat system.
We appreciate your attention to this matter and kindly request your cooperation in resolving this issue promptly.
Thank you for your consideration of this request.