Doesnt help, but this forum post probably had less than 0 impact on the reportong system.
Epic just dgaf and doesnt have the man power apparently (thats what they say, i call it BS) to monitor comments.
As a marketplace creator you can go around it. Release a new version with better sruff in it as a new peoject. Axe the other one.
Hopefully the user causing issues stops being a problem too…